Founded in 2009, this fast-growing intelligence and events organisation empowers decision-makers in digital infrastructure through proprietary data, actionable insight and deep sector analysis across datacentres, fibre, telecoms, towers and cloud. Its market-leading conferences and awards connect senior dealmakers across EMEA, APAC and the US. With 40%+ annual growth over the past five years and significant investment in product and international expansion, the business is scaling from 65 to 100+ employees over the next 3-5 years. Role Overview The Head of Event Operations leads the operational strategy and delivery of all global events, ensuring excellence across logistics, onsite experience and customer engagement. As budget owner, the role manages the full event PandL, investment priorities and direct costs. Working closely with Commercial, Production, Marketing and wider teams, this highly visible, customer-facing role ensures every event aligns with commercial and strategic objectives while driving innovation, process optimisation and continuous improvement. Key Responsibilities Lead operational delivery of all conferences and awards across EMEA, APAC and the US. Manage, mentor and develop the Event Operations team; act as the functional lead for the department. Own the event PandL, build budgets, track performance and model cost scenarios. Develop onsite strategies to elevate attendee engagement, satisfaction and overall event flow. Oversee end-to-end event delivery, i