Operations Contract ManagerBirmingham Full-time Hybrid WorkingDrive collaboration, service excellence and contract innovation at the heart of our communities.At GreenSquareAccord, our purpose is simple, to create great places to live and work. We re looking for a skilled and collaborative Operations Contract Manager to lead the way in how we deliver essential estate services through well-managed, high-performing contracts that put our residents first.This is more than just managing contracts, it s about working with teams, suppliers and communities to build a consistent, customer-focused services that makes a lasting difference.The roleReporting to the Director of Estate Services, you ll be at the forefront of managing and improving a wide range of contracts which includes grounds maintenance as well as cleaning to specialist services like pest control and arboriculture.You ll lead a team of Contract Officers and Administrators working closely with colleagues across the business to ensure services are efficient, responsive and meet the needs of our residents. With a clear focus on collaboration, performance, and contractual rigour, you ll embed a contract management approach that delivers real value.Key responsibilities:Lead on the procurement, monitoring and performance of multiple service contractsBuild strong relationships with internal teams, contractors and customers to ensure smooth and responsive service deliveryDevelop and embed a robust contract management framework