A client of ours in the Bury St Edmunds area are recruiting a Customer Service Coordinator to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 6.00pm and every other Saturday. Paying 27,000 - 30,000 per annum depending on experience.Key Duties include but are not limited to:Acting as the first point of contact for prospective customers, managing inbound calls and digital enquiries.Efficiently processing requests for product brochures and information packs, ensuring accurate customer data is captured and maintained.Scheduling and managing appointments for the field-based representatives to conduct home visit demonstrations.Use the CRM system to log interactions, update customer records, and manage appointment statuses.Skills and Experience required to be considered for this Customer Service Coordinator position:Proactive and self-motivatedExcellent communication skillsPrevious experience within call centre and customer service Experience in using a CRM system is desirableHighly organisedGreat Benefits to working for this company include:Bonus structure - OTE 36,000 - 40,000 per annumCareer progression28 days annual leave including bank holidaysMonthly team prizesIf you feel like you meet the above criteria and would like to be considered for this Customer Service Coordinator position, please apply with your CV.