Credit Controller - Customer focused - Professional services Role Overview:Reporting to the Director of Finance and the Finance Manager, the Fees Supervisor will have responsibility for creating, co-ordinating and delivering the work plan for my clients Fees Billing function and will have a strong focus on parental communication and the development of strong working relationships with both internal and external stakeholders. This role requires a highly organised individual with strong attention to detail, excellent communication skills, and the ability to work efficiently within a busy, fast-paced environment.Key Responsibilities:A full list of duties can be found in the job description link below, but key responsibilities/attributes will include:Preparing the annual workplan for the Fees department to ensure all core tasks within the function are planned and co-ordinated to deadlineLead the year-end/ year rollover process by developing and implementing the work plan to achieve thisSupervision of the Fees AssistantLeading the process to ensure termly billing is achieved accurately and to deadlineMaintaining an accurate fees ledgerFees related communication - manage the Fees department email accounts and ensure queries are dealt with promptly and professionally. Direct telephone conversations to resolve queries.Direct debits - preparing, reviewing and processing all fee collection direct debits in compliance with BACs rules.Fees payments and reconciliationsPerson specificatio