Are you ready to take the next step in your leadership career and help shape the future of the UK''s most trusted breakdown service? We''re looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you''ll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you''ll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you''ll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of complianc