EA Business Manager

About the Role

We are seeking an experienced EA Business Manager to lead the UK Admin team and support key business management activity across the UK platform. This role combines people leadership with governance and operational oversight.

The successful candidate will manage Executive and Team Assistants, drive operational efficiency, and support senior stakeholders across governance.

Job Title: Executive Assistant & Business Manager

Contract: Permanent

Location: North West London (Hybrid)

Responsibilities

• Lead the UK Admin team (Executive Assistants and Team Assistants)
• Lead or support business management and efficiency projects.
• Manage resourcing, including hiring & onboarding.
• Oversee nearshore/offshore support teams, ensuring SLA and performance.
• Act as escalation point for complex team and operational issues.
• Support UK COO priorities across governance.
• Support preparation of governance reporting and management materials.
• Represent UK on internal initiatives and cross-functional projects.
• Partner with internal functions including Compliance, Risk, and Audit to maintain strong control standards.
• Resolve operational issues and escalate where appropriate.

Profile

• Experience leading Executive Assistants or administrative teams in a corporate environment.
• Experience as an Executive Assistant.
• Background in business management, operations, or governance within financial services.
• Strong understanding of risk, control, and regulatory frameworks.
• Proven stakeholder management and cross-functional delivery experience.
• Strong organisational, analytical, and communication skills.
• Proficient in Microsoft Office and using Excel mainly.
• Able to manage multiple priorities and deliver independently.