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Partner Programs and Compliance Manager

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CDW UKCDW UK Manchester, England, United Kingdom2 days ago Be among the first 25 applicantsJoin to apply for the

Partner Programs and Compliance Manager

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CDW UKGet AI-powered advice on this job and more exclusive features.At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.At CDW, our partners are key to delivering exceptional value to our customers. As a Partner Program Operations Lead, you will play a vital role in managing and improving the behind-the-scenes processes that make our global partner ecosystem thrive. This is a unique opportunity to influence how CDW operationalises partner programs across their full lifecycle—from onboarding and compliance to funding realisation and continuous optimisation.Role SummaryThis role is ideal for someone with experience in operationalising partner funding programs, commercial process improvement, and stakeholder collaboration. You will oversee the process management, governance, and documentation of OEM partner programs, helping ensure CDW captures the full commercial benefit of our partnerships. The position involves extensive collaboration with internal teams including Partner Management, Finance, Legal, and external OEM partners across the UK and international markets.

Key ResponsibilitiesManage the end-to-end workflows for partner onboarding, program lifecycle, and offboarding.Collaborate with Legal to improve contract templates, timelines, and partner agreement compliance.Oversee partner certifications, documentation, and compliance processes in collaboration with internal teams.Maintain accurate and centralised records of partner programs, funding terms, and program changes.Support Finance with forecasting, reconciliation, and identifying risks in partner investment programs.Administer partner portals and act as the subject matter expert for operational queries.Identify opportunities to enhance program value through commercial insight and process improvement.Help internal stakeholders understand program nuances and support international collaboration efforts.

Success MeasuresRebate, funded head, and MDF investment fully realisedFaster partner onboarding and agreement executionImproved partner program renewal rates and participationReduction in funding gaps and associated risksImproved satisfaction among stakeholders and partners

Required Skills and ExperienceMinimum 3 years’ experience in commercial analysis or partner operationsExperience managing supplier or partner contractsBackground in process improvement and governance documentationStrong stakeholder management, ideally within matrix environmentsProficient in translating complex commercial frameworks into actionable plans

Desirable Experience and QualificationsUnderstanding of partner investment programs (rebates, MDF, funded heads)Experience in IT channel or partner ecosystem environmentsBusiness-related degree or equivalent experienceCertifications such as Six Sigma or Business Analysis preferred\

Strong problem-solving and analytical skillsOutstanding time management and prioritisationStakeholder-first mindset with proactive follow-throughAppetite for continuous improvement and business optimisationWe make technology work so people can do great things.CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the SandP 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function LegalIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at CDW UK by 2xSign in to set job alerts for “Compliance Manager” roles.

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