Hotel General Manager

Hotel General Manager – New 54-Room Boutique Opening in the Heart of London
Salary:
£60,000 – £65,000 (DOE)
Start Date:
ASAPWe''re launching a brand-new
54-room boutique hotel
in late 2025, right in the heart of London and surrounded by the city''s most iconic attractions. This is a rare opportunity for a
hands-on, dynamic General Manager
to lead the hotel from pre-opening through to a thriving, successful operation – and make their mark on one of London''s most exciting new destinations.Alongside beautifully designed guest rooms, the hotel will feature a
vibrant Food and Beverage offering , making it essential that you have a solid understanding of FandB operations — from menu development and service standards to cost control and supplier relationships.As the driving force behind this opening, you''ll blend
strategic leadership, operational control, and genuine guest-facing presence
to shape the hotel''s culture and success from the ground up.What you''ll be doing:Pre-Opening Project Management:
Oversee timelines, budgets, and supplier contracts; coordinate fit-out, FFandE, and IT systems; ensure all legal, safety, and compliance requirements are met before opening.
Leadership and Team Building:
Recruit, train, and inspire a brand-new team across all departments (FOH, housekeeping, FandB, maintenance); lead by example with a positive, hands-on approach; foster a motivated workplace culture.
Financial Acumen:
Manage PandL, budgets, and forecasts; control costs, staffing, and purchasing; maximise revenue through strategic pricing, upselling, and FandB profitability.
Operational Excellence:
Implement SOPs for all areas; establish smooth systems for reservations, check-in/check-out, housekeeping, maintenance, and FandB; oversee audits, inventory, and quality control.
Guest Experience Focus:
Personally welcome guests, resolve issues promptly, and ensure every aspect of their stay is exceptional — from their room to their dining experience.
Marketing and Brand Launch:
Collaborate with marketing to promote the hotel and its FandB offering; build partnerships with local businesses and tourism boards; ensure a strong online presence.
Adaptability and Problem Solving:
Tackle unexpected challenges with calm, decisive action during both pre-opening and day-to-day operations.
If you have proven General Manager experience in the boutique or luxury hotel sector, understand the importance of an exceptional FandB experience, and thrive in high-energy, guest-focused environments – we want to hear from you.Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You''ll find a wide selection of vacancies on our websites
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