Learning and Development Officer (Operations Staff and Apprenticeships) Reports to: Learning and Development Operations Lead Location: Currently operating hybrid working in our West London Office Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 27/05/5025 Interviews (in person): w/c 02/06/2025 Salary: £32,000 to £35,000 (depending on experience) About the Role: The Learning and Development Officer will play a critical role in ensuring the smooth delivery of Ark Learning Institute''s (ALI) programmes-with a focus on operations staff and apprenticeships. You''ll lead on planning, coordination, and delivery of both face-to-face and virtual learning events and act as the key liaison between Ark, external providers, and programme participants. You will ensure exceptional participant experience across programmes, monitor engagement, and drive quality assurance. You will also support LandD initiatives such as conducting learning needs analysis, designing training (including e-learning) and providing consultancy-based service to school operations leads and heads of team. The successful candidate will get personalised development throughout their journey with Ark, and fully funded opportunities to further professional qualifications where those align with role. The Learning and Development Officer will report into Learning and Development Operations Lead and be an active member of the ALI Delivery Team. This role is currently operating hybrid working