Overview

Head of Engineering Operations

| Sector: Industrial Machinery Supply | Location: National – Travel across the UKThis role is a senior leadership position responsible for engineering operations across Training, Field Engineering, Distribution and Depots. The aim is to optimise engineering operations and drive efficiency and excellence in services, with a collaborative and strategic approach to continuous improvement and innovation.This opportunity is for a market-leading provider of industrial and robotic equipment, focusing on leadership, strategy and people development as well as technical excellence.Responsibilities

Lead and manage all engineering teams, including Field Engineering, Technical Services, Training, Hubs, and Warehouse operations.Oversee the development and delivery of engineering training programmes to ensure teams have the necessary skills and knowledge.Define and monitor KPIs for field engineering teams and drive performance across regions.Implement reporting systems for real-time visibility into operational performance.Oversee Hub operations, ensuring high standards for machine refurbishments, repairs and preparation for dispatch.Manage Warehouse functions to guarantee accurate and efficient distribution of machines and parts.Lead the Technical Services team to meet contractual obligations, including PA Testing and preventative maintenance.Analyse operational data to identify efficiencies, risks and opportunities for improvement.Collaborate with Procurement, Logistics and Service Delivery to enhance processes and customer satisfaction.Act as primary liaison between engineering functions and other departments to align with business objectives.Guide and support Service Delivery Managers to meet KPIs, resolve challenges and adopt best practices.Implement effective inventory management strategies to optimise stock levels and availability.Qualifications, Experience and Skills

Bachelor''s degree or equivalent in Engineering or a related technical field.Proven experience in a Senior Leadership role within Field Engineering or related operations.Strong background in parts inventory management, supply chain optimisation and procurement.Demonstrated success in managing regional operations teams and achieving KPI targets.Knowledge of field service operations and industry best practices.Excellent analytical skills and ability to use data-driven insights for decision making.Effective leadership and communication skills to inspire and guide teams toward common goals.Technical expertise in field engineering.What’s in it for you?

This is a highly visible leadership role in a growing business committed to operational excellence, innovation and customer satisfaction. You will lead change, shape engineering strategy and help build a high-performing culture.How to apply:

To be considered, please send your CV to sheila@corecruitment.comYou must have a valid UK driving license and be able to live and work in the UK without restrictions.To view all our vacancies, visit

www.corecruitment.com

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