Service AdvisorSalary: Up to £35,000Hours: Monday to Friday, 8:00am 5:00pmContract: PermanentWe re looking for an experienced Service Advisor to join an independent automotive workshop in Peterborough. The site includes a well-equipped workshop, a professional service reception, admin offices and meeting rooms.You ll be the key point of contact for customers, ensuring their experience is smooth and professional from start to finish. Working closely with our technicians, you ll manage bookings, prepare job cards, and keep customers updated on progress.A good understanding of IT systems is essential, as much of your day will involve using workshop management software to record jobs, raise invoices and track service work.Job DescriptionAs a Service Advisor, your main responsibilities will include: Greeting customers and handling incoming service enquiriesBooking vehicles in for repair, service, and MOTCommunicating clearly with technicians and workshop staffPreparing job cards, estimates, and invoices accuratelyKeeping customers updated on progress, costs, and completion timesManaging warranty claims and ensuring all documentation is completeUsing IT systems to update service records and maintain accurate customer dataProviding a professional, friendly and helpful service at all timesSupporting the team in ensuring smooth day-to-day workshop operations About YouWe re looking for someone who: Has previous experience as a Service Advisor within the automotive industry (cars or LCV