The Vacancy The Vacancy We have an exciting opportunity for an Assurance Compliance Tool (ACT) Team Leader to join Wates with our Wates Property Services Facilities Management team in Milton Keynes. ACT is our bespoke software tool. The ACT Team Leader will be the first point of escalation for the ACT Administrators and associated clients. As a Team Leader you will help to manage team workloads, contract champion set up and report on and internally drive compliance. Key accountabilities will include: Oversee our daily deliverables Ensure the ACT processes are followed and escalations are managed internally where required Lead a team to drive compliance against internal benchmark Support and manage all new ACT client builds Support and manage resources required for all new contract mobilisations Support the ACT Manager with all system related issues Support the ACT Manager with all integration works and new development Regularly audit/review ACT processes Manage and support delivery of Administration related tasks within the function We are looking for you to have relevant experience gained from working in a similar industry and environment. To be successful in the role you be an excellent communicator with the ability to problem solve, multitask and work to tight deadlines. In addition, you will be commercially aware and ensure that all works are managed in guidance on contractual obligations, with no works progress without instruction /commercial governance from the respe