We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex Needs Service in Blackfen. Sounds great, what will I be doing? Deputising for the Service Manager for the strategic direction and effective functioning of the service. Ensuring clinicians, recovery workers, peer support workers and volunteers listen and support people to deescalate their immediate situation and empowering them to develop self management techniques What do I need to bring with me? You''ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don''t have to tick all the boxes right away; the important thing is that you''re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here''s what the team will be looking for You bring extensive experience in managing services that support individuals with mental health conditions and complex needs, ensuring the consistent delivery of high-quality, person-centred care. Your leadership background includes recruitment, induction, supervision, performance appraisal, and staff development, as well as managing disciplinary and grievance procedures with