Sales Processor & Administrator – Service & Maintenance Team

We are seeking a highly organised and proactive administrator to join our client's Service & Maintenance Team. This role involves working closely with the service team to process customer orders, manage CRM data, handle GRs, and generate basic non-technical quotations. The role is fast-paced and requires the ability to multitask, respond to urgent issues, and work to tight deadlines to ensure our customers remain happy.

Key Duties and Responsibilities of this Sales Processor & Administrator role:

• Process customer orders accurately in the CRM system.
• Handle Goods Receipts (GRs) and generate basic, non-technical quotations.
• Support the Service & Maintenance team with general administrative tasks as required.
• Maintain accuracy and attention to detail under tight timelines.
• React flexibly to urgent issues or changes in workload.
• Assist with general office duties to ensure smooth operations and excellent customer service.

• Previous experience working in a service team environment.
• Proficient with CRM systems and data entry.
• Strong keyboard skills and attention to detail.
• Excellent organisational and multitasking abilities.
• Flexible and proactive approach to work.
• Full driving licence (essential).

• Salary: £26,000.
• Full-time, office-based role.
• 30 days holiday including statutory (rising to 33 days after 1 year).
• Annual company performance bonus (non-contractual).
• Auto-enrolment pension with a 5% employee contribution; employer contributions funded after 3 years’ service.
• Private healthcare (taxable), critical illness cover, and death-in-service benefit after qualifying period.
• Full training provided for all responsibilities, with opportunities for further development and career progression.
• Modern, well-equipped office and facilities.
• Office hours: 08:00–18:00.
• Location: Woore.