IT Operations ManagerLondon | On-siteA prestigious London-based professional services organisation is looking for an experienced IT Operations Manager to join its growing technology team. This is a hands-on role supporting a fast-paced, high-performance environment where reliability, responsiveness, and professionalism are critical.You''ll take ownership of the day-to-day IT operation while also playing a key role in modernising and improving the wider technology function. Alongside managing core infrastructure and end-user support, you''ll have the opportunity to help drive an exciting automation programme across the business, making this an ideal opportunity for someone who enjoys both operational support and continuous improvement projects.What you''ll be doing:Managing and supporting Microsoft Azure, Microsoft 365, Entra ID, networking, and endpoint environmentsProviding hands-on support across Windows, MacOS, iOS, and Android devicesActing as a senior escalation point for complex technical issuesSupporting AV and video conferencing technology for high-profile meetings and hybrid eventsDelivering infrastructure and systems projects from discovery through to implementationDriving automation initiatives using PowerShell, Azure Automation, Logic Apps, Power Apps, and similar toolsManaging IT suppliers, hardware provisioning, and service delivery performanceEnsuring strong security, backup, disaster recovery, and compliance practices are maintainedWhat they''re looking for:St