Team Leader Stock and Customer Operations Location: Letchworth Salary: £28,000 + DOE Hours: Monday Friday, 8:30 AM 5:00 PM Are you a natural leader who thrives in a hands-on, team-focused environment? This is a fantastic opportunity to join a family-run business where no two days are the same. Based in Letchworth, this growing company is looking for a Team Leader to support and motivate a small, close-knit team across customer service and stock operations. This isn t your typical warehouse role think of it more as a large stockroom with an office upstairs. There s no need for forklifts or heavy machinery just a proactive, people-first approach and a willingness to get stuck in wherever needed. What You ll Be Doing: Leading daily team huddles to motivate and align the team. Supporting a small team across customer service, order processing, and stock handling. Rolling up your sleeves to help with packing, stock checks, and customer queries. Keeping the team focused and productive throughout the day. Spotting opportunities to improve processes and team efficiency. Acting as the go-to person for day-to-day questions and support. Ensuring a smooth flow of communication between the office and stockroom. What We re Looking For: Experience leading or supervising a small team. A confident communicator who can energise and inspire others. Someone who enjoys variety and is happy to pitch in wherever needed. Organised, reliable, and able to juggle multiple tasks. A positive, can-d