Resident Liaison Officer (RLO) - Construction

The Company

The role - RLO

My client are seeking a proactive, approachable and highly organised Resident Liaison Officer to join the team on a project in Leeds.

his role is pivotal in ensuring the smooth coordination of refurbishment works following window installations across student accommodation. The successful candidate will act as the key interface between site teams, multiple trades, and the client, ensuring timely room handovers and minimal disruption to residents.

Key Responsibilities

• Manage the turnaround of approximately 30–40 rooms per week post-window installation.
• Communicate clearly and professionally with residents regarding work timelines and access requirements
• Schedule and coordinate works with various trades (e.g. painters & decorators, plasterers).
• Identify and resolve any issues that may impact room readiness or resident satisfaction.
• Ensure rooms are reinstated to a high standard and ready for handover

*Previous experience in a Resident Liaison Officer role is essential, where you are comfortable working in a fast-paced environment with tight deadlines*

You will be part of a supportive team environment with room for growth and development.

Resident Liaison Officer - Construction - Leeds