CUSTOMER SERVICE and SALES ENGINEER Location: LeedsSalary: £30k-£35k + up to 15% annual bonus We are supporting a leading distributor of plastic piping systems and water infrastructure solutions in their search for a Customer Service and Sales Engineer. The business supplies innovative products and technical expertise across multiple industries, delivering high-quality solutions and exceptional customer support. This is an excellent opportunity for a commercially minded and customer-focused professional to play a key role in supporting customer growth, retention and sales performance within a collaborative and supportive environment. The Role: As Customer Service and Sales Engineer, you will be responsible for: Customer Relationship Management Handling inbound and outbound customer calls while building strong, long-term customer relationships. Sales Support and Growth Proactively following up quotations and identifying opportunities to convert enquiries into profitable business. Quotation and Order Processing Preparing and processing customer quotations and orders accurately and efficiently. Customer Service Excellence Resolving customer queries professionally and ensuring a high level of customer satisfaction. Stock and Delivery Coordination Checking stock availability, lead times and delivery options while communicating updates clearly to customers. Proactive Sales Activity Identifying upselling and cross-selling opportunities to support sales growth. Cross-Functional Col