Credit Controller Gloucester £30,5000PermanentOur client is looking for a Credit Controller to join a busy team within their Accounts FunctionKey Responsibilities Credit Controller Managing the debt of a portfolio of customersManaging customer account details ensuring they are up to dateDeveloping a B2B relationship with the customerSending copy documents on requestReleasing on-hold accounts following paymentDealing with customers over the phone and emailCommunicating with area sales representatives and other departments to resolve queriesHanding of customer complaints by obtaining information and offering possible solutionsOpening (and closing) customer accountsAllocating payments, refunds dailyReleasing pro-forma orders following payment of accountUpdating ledgers with on hold queriesReconciliationsSending monthly report to the Accounts Manager, regarding unpaid invoices Qualifications and Requirements Credit Controller 2 years+ in a similar roleExcellent customer servicePatience and the ability to remain calmAnalytical skills and thorough attention to detailThe ability to listen and negotiate with customersExcellent verbal communicationPersistence and determinationFamiliarity with data entry softwareAbility to work well in a team What we can offer Credit Controller CanteenDiscounted or free foodEmployee discountFree flu jabsFree parkingOn-site gymOn-site parkingReferral programme For more information on this role, please contact Zoey Bunn on (phone number removed) or send