Planning & Compliance Consultant – National Distribution
📍 On-site – Based at our Midlands Superhub in Daventry/Crick
💼 Contract Role | Full-Time (40 hours per week)
💰 Salary: £28,000 – £32,000 up to £2,000 annual commission

About Pertemps
Pertemps is one of the UK’s largest independently owned recruitment solutions providers, with a heritage dating back to 1961. We pride ourselves on delivering innovative, inclusive recruitment solutions across both the public and private sectors, from SMEs to large blue-chip organisations.
Our people are at the heart of our success. We offer clear career progression, ongoing training, and access to recognised qualifications such as REC accreditation and professional registration.

The Role
We are looking for a proactive and commercially aware Planning & Compliance Consultant to support our National Distribution contract. This is a fast-paced, client-facing role where you will manage workforce planning, ensure compliance standards are met, and deliver exceptional service to both clients and candidates.
You will act as a key point of contact, building strong relationships while ensuring operational excellence across recruitment delivery, compliance, and workforce planning activities.

Key Responsibilities

Service Delivery & Performance

• Meet and exceed financial, SLA, and KPI targets through high-quality service delivery
• Identify new opportunities to maximise revenue and improve service outcomes
• Deliver continuous improvement across recruitment and workforce planning processes

• Resource client weekly labour requirements based on forecasts
• Monitor availability versus demand and proactively address potential gaps
• Collaborate with recruitment teams to ensure fulfilment of client needs

• Build and maintain strong relationships with clients, candidates, and colleagues
• Act as the first point of contact for workforce queries including pay, hours, and compliance
• Support retention by maintaining engagement throughout assignments
• Conduct regular service reviews to measure satisfaction and identify improvement opportunities

• Ensure all processes meet legal, ethical, and internal compliance standards
• Maintain accurate records using systems such as ATS, VMS, and payroll platforms
• Support driver compliance checks, audits, and post-incident processes
• Produce reports, analyse data trends, and provide insights to management

• Support weekly payroll processes and ensure accuracy of submitted hours
• Liaise with clients and internal teams to resolve discrepancies promptly

• Experience in recruitment, workforce planning, or compliance (training provided if required)
• Strong communication skills with the ability to engage stakeholders at all levels
• Commercial awareness with negotiation and problem-solving capability
• Good understanding of recruitment processes and employment legislation
• Experience in a customer-facing role

• Results-driven with a proactive mindset
• Highly organised with strong attention to detail
• Resilient, adaptable, and able to work under pressure
• Confident relationship builder with influencing skills
• Team player who supports and motivates others

• Competitive salary and bonus scheme
• Career development pathways and professional qualifications
• A supportive and inclusive working environment
• Opportunities to progress within a leading recruitment organisation

• Monday to Friday, 08:30 – 17:30
• Additional out-of-hours escalation support required
• Weekend cover during peak periods may be required