Location: remote working Days: 1-3 days per week How you can help The aim of this exciting new role is to support the people who use our services to gain the IT skills they need to engage with our services remotely and connect with their families, friends and community. The Volunteer IT Trainer will also assist in upskilling staff, volunteers and peer mentors to ensure that our people have the digital skills they need. Training and support will be delivered virtually to individuals and small groups of learners, equipping them with a working knowledge of Zoom, Teams, email and using the internet. As a Volunteer IT Trainer, you will design and deliver a range of training sessions to the people who use our services and our staff and volunteers. Your role will include: Assessing the IT needs of individuals Producing a range of supporting materials, including quick-reference guides and video demos Delivering virtual training and support (via Teams/Zoom) in both group and 1-2-1 settings Managing the IT training calendar and scheduling courses Maintaining records of attendance and achievement Attending and participating in team meetings, and working closely with colleagues across Via. Interested? Check out our FAQs . Download our Volunteer Application Form . Download our Volunteer Equal Opportunities Form . We look forward to hearing from you!