Account Manager (B2B Field Based)

Permanent / Full time

Office and field based

Opportunity

We are working on behalf of one of the UK''s most innovative and well-established packaging companies to recruit an experienced and dynamic Account Manager. This is a fantastic opportunity to join a forward-thinking, family-run business known for delivering premium products and services to globally recognised brands across a range of sectors.

The Role

This client-facing, field-based position is ideal for a commercially minded individual with a proven background in B2B account management. You''ll take ownership of a portfolio exceeding -1 million in annual turnover, ensuring exceptional service while identifying and driving opportunities for growth.

Key Responsibilities

• Build and nurture strong, long-term relationships with clients across the UK.
• Act as the key point of contact for accounts with over -1 million in annual turnover.
• Conduct regular on-site client visits (2-3 days per week) to enhance engagement.
• Identify and close new business opportunities within existing and new accounts.
• Ensure high levels of customer satisfaction and retention.
• Collaborate closely with internal sales, commercial, and customer service teams.
• Deliver clear account performance updates to senior stakeholders.
• Support with pricing strategies, quotations, and contract negotiations.

Requirements

• Proven track record in B2B account management, ideally in relationship-driven sectors.
• Experience managing a high-value customer portfolio (-1 million+).
• Excellent communication, interpersonal, and negotiation skills.
• Strong commercial acumen with a focus on growth and profitability.
• Organised, detail-oriented, and able to manage multiple tasks under pressure.
• Comfortable with regular UK travel (2-3 days per week).
• Based within a reasonable commute to Stevenage for office attendance.
• Proficient in Microsoft Office and general business systems.

Desirable Attributes

• Positive, can-do attitude with a strong work ethic.
• Ability to work independently or collaboratively within a team environment.
• Critical thinking and problem-solving capabilities.

Package & Benefits

• Competitive salary circa -35,000 - -60,000 depending on experience.
• Monthly gross profit bonus and annual performance bonus.*
• Company car, mobile phone, laptop, and company credit card.*
• Health club membership, private health care, and life insurance.*
• Interest-free loans (e.g., home purchases, holidays).*
• Fresh daily refreshments (fruit, biscuits, coffee, etc.).
• Unique learning and development sessions through regular breakfast briefings.
• Highly secure role - the company has never made a redundancy in over three decades.
• Personality profile assessment provided pre-interview to support candidate alignment.

*Select benefits subject to role and experience.