Position: Key Account Manager - Global Freight and Supply ChainLocation: ManchesterSalary: 35,000 - 48,000 DOEDue to growth, our client, a leading global freight forwarding and supply chain solutions provider, is seeking a Key Account Manager to manage and grow strategic customer accounts, with a focus on sea and air freight. You will act as the central point of contact for key customers, oversee international shipments through a Control Tower approach, ensure operational excellence, and drive commercial growth.Job OverviewManage strategic customer accounts across sea and air freight, with some exposure to road freight.Develop and execute customer-specific account plans to drive growth, service improvements, and cost optimisation.Act as a Control Tower, overseeing international shipments, monitoring milestones, and managing exceptions or delays.Coordinate with operations, carriers, customs, procurement, and finance to ensure smooth delivery and SLA compliance.Support RFQs, tender management, and solution design for new business.Produce KPI dashboards and performance reporting for customers and management.Ensure compliance with international trade regulations, security programs, and company policies.Drive continuous improvement initiatives across accounts and internal processes.Build long-term, trust-based relationships with customers and internal teams.Site visits: UK-based only, frequency depends on client accounts.Job Requirements3-5+ years'' experience in freight forwardin