IT Support EngineerLocation: Clacton-on-SeaSalary: Up to £30,000Type: Full-Time PermanentA growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team.This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients.Key ResponsibilitiesProviding 1st line technical support via phone, email, and remote support toolsLogging and managing support ticketsTroubleshooting basic hardware, software, printer, and connectivity issuesSupporting Microsoft 365 users including password resets and mailbox supportSetting up laptops, desktops, and user accountsEscalating more complex issues to senior engineers when requiredDelivering excellent customer service to end usersSkills and ExperiencePrevious IT support experience or IT qualification preferredBasic understanding of Windows operating systems and Microsoft 365Good communication and customer service skillsEagerness to learn and develop technicallyAbility to work well within a team environmentFull UK driving licence beneficial but not essentialWhat''s On OfferSalary up to £30,000Ongoing training and developmentClear progression opportunities into 2nd line supportFriendly and supportive team environmentExposure to a variety of technologies and clientsPension and holiday packageIdeal for someone looking to grow