Customer Service Specialist - Banking and Financial Services (Glasgow)Teleperformance certified as great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.Due to our success we have exciting opportunities in our Banking and Insurance sector - no previous experience necessary.Start Dates: Aug/Sept 2025Salary: £12.85 per hourLocation: Work From HomeShifts: Mon - Sun (Part Time not available)Training: 6 weeksContract: PermanentBackground Check6ing: Right to Work in the UKCriminal Record CheckCredit CheckAny other associated checks Please note we do not allow any time off/holiday requests within training or the first few weeks after this Skills needed to be a Customer Service RepresentativeA professional, polite and courteous telephone mannerAbility to deliver excellent service with outgoing nature Excellent verbal communication skillsA good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detailBe driven to work towards achievable targets Financial Sector - Key ResponsibilitiesProvide exceptional and efficient customer service across our telephone, email, webchat and social media channelsUse your problem-solving skills to support our customers, resolve their query and create a positive experience.Ensure that all cu