Acting as a Brand ambassador within the department you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.Overview

Acting as a Brand ambassador within the department you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.Job responsibilities

Welcome all clients to the Brand Concession ensuring the client feels comfortable in the environment.Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering adviceIntroduce additional complementary products targeted to your client and share product knowledge.Process the sale in a confident and professional manner whilst maintaining the relationship with the clientGather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the clientMaintain store standards on stock and adhere to the visual merchandise guidelines promoting the Brand imageExceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management teamActively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Brand product linesSupport control and management of stock in line with the guidance from Stock Control colleaguesProfile

A minimum of 5 years’ experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferredExperience in selling Ready-to-Wear with an understanding of craftsmanship and quality is a mustStrong business sense and experience working with retail KPI’s is a mustA genuine interest for fashion and brandHardworking and committed to achieving/exceeding targetsTeam player and able to work autonomouslyExcellent personal presentation – a Brand AmbassadorStrong communication and relationship building skills. Existing clientele network would be a plusFluent in English is essential and additional languages are an advantageAt LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.Join us at LVMH, where your talent is at the heart of our collective successes.

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