A market leader in their industry is seeking a Customer and Sales Support Executive with German language skills to join their team on a full-time, permanent basis.Using your fluent English and German, you will deliver a consistently high level of customer service while supporting sales growth through a mix of inbound and outbound calls and email communication (no cold calling). This is a varied and customer-focused role where you will play a key part in maximising sales opportunities and ensuring an excellent customer experience.Key responsibilities will include:Handling a wide range of customer interactions, including order processing, identifying service issues, and initiating appropriate actions to resolve themRecording, tracking, and managing all customer communications accurately within the CRM systemSupporting Key Account Managers to help achieve annual sales targetsIdentifying and maximising up-sell opportunities during inbound customer service calls, as well as making proactive outbound callsWorking closely with internal departments to ensure the best possible outcomes for customer orders and requestsAbout you:You will have a proven track record in a customer service or sales support role, with excellent communication skills in both English and German. You''ll be a confident team player with a proactive approach, strong attention to detail, and a genuine commitment to delivering outstanding customer service.In return, the company offers a competitive salary along with