Job Introduction Operations Manager - Herefordshire (West Midlands) Fixed term until 31/03/2026 We have a fixed term opportunity for an experienced manager to join us and help shape the future of the service and lead the team to continued success. Opportunities for extension of the role will be confirmed towards the end of the year. Our Herefordshire (West Midlands) drug and alcohol recovery service is a fully integrated service working with young people, adults and families. There is a focus on partnership working throughout the service to support those in the local community who need assistance to achieve their goals. We deliver treatment and support across the whole of Herefordshire ensuring a holistic and inclusive approach to recovery. We work collaboratively with stakeholders across the county and sector to provide a holistic treatment offer, drawing on the expertise of all services. Role Responsibility To lead and develop the team to deliver high-quality person-centred services as directed by the Senior Operations Manager in line with the Business Plan and best practice standards. To work as a key member of the team in delivering the service. To ensure Turning Point''s vision and values are embedded in the team. To ensure all statutory requirements of the service specification are met. The role will deputise for the Senior Operations Manager, be an integral part of the service quality improvement plan (including investigations into incidents and feedback), help en