Overview

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!Department:

PeopleLocation:

Shoreditch, LondonCompensation:

£35,000 - £40,000 / yearOur Support Office is the engine that keeps N Family Club running smoothly – from operations and finance to people, marketing, and strategy. We’re a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you’re a seasoned expert or early in your career, you’ll be empowered to grow, contribute ideas, and make an impact every day.Responsibilities

Partner and advice on People related topics, provide sound advice, coaching and/or training to team members at all levelsAct as a point of escalation on People challenges, ensuring legal compliance and our policies are continually being met.Propose and implement solutions to blockers and challenges, which in turn will assist the wider team and managers, and team member experience and success metrics.Lead a small team of People Assistants at different levelsEnsure the delivery of frustration free HR services across the company focusing on and evolving the employee experience.Deliver training to relevant stakeholders and ensure that all new managers are inducted sufficiently into all People processes, policies and practices.Support managers with a range of employee relation cases including fact-finding, disciplinaries, grievances, flexible working, sickness, performance and probations etc.Provide appropriate support to managers and team members in relation to employee wellbeing, including Occupational Health referrals, reasonable adjustments and mental health support.Attend monthly regional managers meetings to upskill managers and provide relevant People updates.Manage any issues and escalations in a timely and effective manner, identifying the root cause and solving for the immediate, but also for the future.Produce and analyse People data – e.g., probation, annual leave, contracted hours etc. – for communicating trends and for identifying where processes need creating or updating.Support change management (we are growing fast, so there is a lot to support) across new openings and acquisitions of existing nurseries.Qualifications

Experience as a skilled HR generalist, ideally in a multi-site companyDemonstrable experience dealing with employee relations casesExperience working with HRIS as a ‘superuser’, ideally HiBobKnowledge of pre-employment compliance processes (specifically for Early Years a bonus)Ideally some experience within

(but definitely passion for)

the Early Years or Education sectorWorking towards or interest in working towards CIPD qualificationBenefits

Competitive salary

– £35,000 - £40,000, based on experience and dedicationFlexible hybrid working

model for work-life balanceUp to 35 days holiday

– including a personal ‘Me’ day and Christmas closure£100 annual learning fund , plus access to in-house development opportunitiesEnhanced family leave

for parents, carers, and more40% childcare discount , plus 6 emergency days annuallyAdditional benefits

5-year loyalty bonus

– around-the-world trip + 2 bonus weeks off10-year loyalty bonus

– ‘Out of this world’ experience + 2 extra weeks offReferral bonus

– earn up to £1,000 per successful hireAmazing discounts

– save on groceries, shopping, fitness and moreTravel support

– season ticket loans and cycle-to-work schemeSocials and wellbeing

– annual parties, team events, gym discounts, and online fitnessMaking an impact… At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education.We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where people thrive, and children soar.Join N Family Club today and help us reshape early education from behind the scenes.What’s next?

If you think you\''ve got what it takes, click apply and fill in our super quick (1 min) application form!If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.Job details

Seniority level: Entry levelEmployment type: Full-timeJob function: General Business, Management, and Business DevelopmentIndustries: Education Management

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