About the company

Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group, winners of the 2024 Health Investors Residential Elderly Care Provider of the Year. We are ranked among the top 20 large UK care home groups for our exceptional care (carehome.co.uk).Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance of comprehensive training and support to deliver outstanding care.As the UK’s only large care home provider to achieve B Corp certification

, we lead the sector in responsible, values-driven care. In 2024 and 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, reflecting our commitment to quality and innovation.For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, indicating high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, valuing and fairly rewarding our team members.Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 UK ranking for wellbeing at work (Indeed’s Better Work Awards 2023).If you''re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that prioritises residents and staff alike, we’d love to hear from you.About the role

As a Senior Support Worker, you will work as part of the care team, recognising and facilitating residents’ daily needs, conducting supervisions and appraisals, and contributing to care planning and coaching support workers. The role focuses on maintaining residents’ personal care needs, respecting their dignity, and promoting independence.Kingsley Specialist Services

provides support for people with learning disabilities and complex needs, including those who benefit from a more peaceful living environment.We deliver the positive behaviour support (PBS) model of care, which emphasizes person-centred care, promoting choice and independence, participation, and inclusion. This approach empowers individuals to live meaningful, happy lives in adaptable environments.We aim to understand residents’ communication and respond proactively to meet their needs, offering alternative behaviours to reduce distress or concerning behaviours. You will role-model this approach and support staff in applying PBS in all support activities.Reports to:

Home Manager/Deputy Manager/NurseSkills and attributes

Previous experience in a senior care role.Strong communication and leadership skills.Good organisational skills and ability to prioritise workload.Ability to work effectively as part of a team.Empathetic and caring nature.Full UK Driving Licence is preferred but not essential.Education and qualification

NVQ3 in Health and Social Care or working towards it.What will you gain?

You will work with a caring, enthusiastic team that values people at the heart of the business. We believe staff happiness improves resident care. You will have opportunities to develop your skills, supported by our procedures and processes at every step.

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