Manor Farm, part of Hampshire County Council''s Countryside Service, is a popular family-focused visitor attraction set within a beautiful heritage environment. We are looking for an enthusiastic Administration and Front of House Assistant to join our friendly team and help ensure the smooth, efficient, and welcoming operation of the visitor experience.This is a casual role focusing on providing exceptional customer service, supporting administrative tasks, and assisting with the day-to-day running of the front-of-house operation.Key ResponsibilitiesFront of House and Visitor ExperienceProvide a warm, friendly and professional welcome to all visitors.Offer clear and accurate information about Manor Farm, activities, and events.Engage proactively with visitors, promoting membership, special events, and activities.Handle visitor enquiries both in person and in writing.Assist with visitor flow management, especially during busy periods or group arrivals.Accurately operate tills and process payments (cash, card).Maintain excellent standards of personal presentation and customer service.Ensure visitor, staff and volunteer safety, acting promptly during any emergency or evacuation.Support colleagues and volunteers, contributing positively to a team-based environment.Administration and Operational SupportRespond to enquiries via email and telephone, providing timely and helpful information.Use Microsoft Office applications (particularly Excel) for routine administrative tasks.Monito