Our prestigious client based in Poole is looking for an Internal Sales Manager to join their busy office-based team. The Internal Sales Manager is responsible for leading, coaching and developing the SME (Subject Matter Expert) team to generate revenue, manage pipelines and achieve performance targets, setting KPIs, improving conversion rates and implementing sales strategies for the Cruise division. Key Responsibilities of the Internal Sales Manager: Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by SMEs. Provide ongoing training and professional development for SME team and manage all people related aspects of the SME team, including recruitment and performance management. Set and track sales targets, produce reports, and conduct monthly forecasts. Support business development initiatives through development of strong relationships with existing customers. Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity. Take lead on core product range pricing, working closely with procurement to maintain best profit margin. Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met. Ensure adherence to sales, finance, and legal compliance, policies and procedures. Manage tender and RFP process. Implement training and development programs to upskill the SME team. Contribute to digital sales transformation