The Miners Rest, Radstock -

formerly The Radstock HotelAbout Us:Our stylish new venue combines a welcoming hotel, a contemporary restaurant, and a vibrant bar. Were passionate about delivering great food, excellent drinks, and outstanding service in a friendly, relaxed atmosphere.Position Title:

Front of House Team MemberDepartment: Food and Beverage

Restaurant and BarLocation: Radstock, SomersetReports to: Restaurant and Bar Manager / Duty ManagerContract Type: Full-Time or Part-Time (evenings, weekends, and flexible shifts)Role PurposeAs a Front of House Team Member, you will play a key role in creating a welcoming and enjoyable dining experience for guests in the hotels restaurant and bar. You will act as the first point of contact, delivering excellent service, ensuring guests feel comfortable, and supporting smooth day-to-day operations.Key ResponsibilitiesGuest ServiceWarmly welcome and seat guests, presenting menus and providing guidance where required.Take accurate food and drink orders, including noting dietary requirements and allergens.Serve food and beverages promptly and professionally, ensuring guest satisfaction throughout service.Respond to guest enquiries about the menu, local area, and hotel services.Restaurant and Bar OperationsSet up and clear tables before, during, and after service, maintaining high presentation standards.Maintain cleanliness of restaurant, bar, and service stations.Prepare and serve alcoholic and non-alcoholic beverages in line with licensing laws.Process bills and payments accurately using the hotels EPOS system.Assist with events such as private functions, parties, and weddings when required.Compliance and StandardsComply with Food Hygiene, Health and Safety, and Licensing legislation at all times.Ensure all allergen information is communicated clearly and accurately.Adhere to hotel brand standards for service and presentation.Follow grooming, appearance, and uniform standards consistently.Personal AttributesFriendly, outgoing, and professional personality.Passion for hospitality and providing great guest experiences.Reliable, punctual, and trustworthy.Positive attitude with a willingness to learn and support colleagues.Previous experience is an advantage, but not essentialWhat We Offer:Competitive pay + tipsStaff discounts on food and drinkTraining and career progression opportunitiesA fun, supportive working environment in a beautiful newly refurbished venueJoin Our Team!If youre friendly, motivated, and love working with people, wed love to hear from you!

TPBN1_UKCT