Where: EE Newcastle - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ETSalary: £13,379.73 rising to £13,698.13 after 8 months being here, plus uncapped commission Start Date: November 2025Part Time: 20 hours per week (can also offer 25 or 30 hours) Please note, our shift pattern will be evening work meaning you shift end time will always be 9pm. Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service role with EE. Why not use your skills to make a difference and join our Home Tech Team in Newcastle. You''ll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more work and ownership, you''ll be there for the customer supporting them all the way. You don''t need specific experience to join us. Provided you''re naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We''re here to support you in being successful, meaning we''ll do everything we can to make sure you don''t miss that appointment or can look after your family in an emergency. Just a few ways we''re doing this include allowing you to schedule your own breaks and banking time, an