This vacancy is eligible for a retention bonus of £1,000 which will be paid on successful completion of 12 months of service! PLEASE NOTE - you must be a British National to be considered for this role. This vacancy is subject to Enhanced Developed Vetting which may take up to 12 months. Position: Security Control Room Supervisor Location: Preston Pay Rate: £16.60 per hour Hours: Average 42 hours per week Shifts: 4 on 4 off (2 days, 2 nights) - 06:30 - 18:30/18:30 - 06:30 Your Time at Work Key Responsibilities: - Supervise and Lead: Oversee the daily activities of security control room operators, providing guidance, training, and support to ensure high performance and adherence to procedures. - Incident Management: Act as the primary point of contact for all security incidents, coordinating responses, escalating issues as necessary, and ensuring accurate and timely reporting. - System Monitoring and Management: Expertly monitor and manage a comprehensive suite of security systems, including CCTV, access control, intruder alarms, and fire detection systems. - Emergency Response Coordination: Coordinate emergency responses with relevant authorities and internal teams, ensuring effective communication and swift resolution during critical situations. - Reporting and Documentation: Maintain meticulous records of all incidents, activities, and system operations, producing detailed reports for management. - Procedure: Ensure strict adherence to all security protocols, policies, a