Department: Engineered Services - Field Service Working Hours: 37 hours per weekAbout the RoleWe are looking for a highly organised and proactive Field Service Coordinator to join our clients Field Service team. This is a pivotal role responsible for ensuring the efficient coordination and dispatch of Field Service Engineers and resources to meet customer commitments and maintain high productivity levels.The position requires excellent communication, planning, and problem-solving skills, along with the ability to work in a fast-paced, dynamic environment.Key ResponsibilitiesReceive and manage requests from internal and external customers to allocate and dispatch Field Service Engineers.Acknowledge customer instructions and ensure accurate scheduling of resources.Balance logistics and labour requirements to maximise efficiency and minimise travel time and cost.Work closely with Service Engineers, Sales, and Management to prepare draft RAMS and supporting documentation where required.Plan resources for unscheduled service calls, commissioning, and warranty work.Schedule and coordinate training, inductions, and calibration of equipment.Ensure parts and materials required for jobs are sourced and dispatched efficiently.Communicate daily with Field Service Engineers and Service Coordinators to maintain smooth operations.Support billing processes and assist in resolving customer queries or debt issues.Maintain data accuracy and compliance within company systems.Provide cover for co