We are looking for a highly organised and detail-oriented Order Management Representative to join a busy, collaborative team with a focus on accuracy and efficiency. This is a key role within the order management function, providing crucial support to ensure orders are processed smoothly and customers receive their products on time.This position is at the heart of our client''s operations, ensuring that customer orders are handled accurately, efficiently, and on time. You''ll play a crucial role in maintaining smooth workflows, supporting team members, and helping the business deliver excellent service.Job Title: Order Management RepresentativeSalary: 28,000 - 30,000 per yearLocation: BracknellKey Responsibilities:Process a high volume of incoming orders accurately and within agreed service level agreements (SLAs)Liaise with indirect channel partners to clarify order requirements and resolve any discrepanciesCollaborate with colleagues in the order management team to handle queries, resolve issues, and ensure seamless operationsMaintain comprehensive and up-to-date records of order status, delivery schedules, and tracking informationIdentify and escalate potential issues or bottlenecks to prevent delays or errorsSupport process improvements by suggesting more efficient workflows where appropriateSkills and Experience:Previous experience in order processing, order management, or a similar administrative roleStrong written and verbal communication skills to effectively interact