An exciting opportunity to join an independent Opticians. The role is to work as part of the practice team in the delivery of first-class services, showing excellent understanding of customer needs as well as being motivated in achieving sales.This role would suit someone from a retail / customer service background with an interest in developing and understanding of optical dispensing.KEY RESPONSIBILITIESCustomer / Patient Meet and greet patients as they come into the practice and register them, as required Assist patients with enquiries and appointmentsAnnounce patient appointments and hand over / coordinate patientsAllocate contact lenses and handle associated queries and Direct Debit arrangements, where appropriate Assist with minor adjustment and fitting requirements such as nose pads etc. where appropriate Provide patients with pricing information in relation to glasses and contact lensesPre-screen, take pressures and fields, take retinal photography and OCT, once training is received Administration Answer the telephones and deal with enquiries and appointmentsOperate the cash till and handle cash, electronic and cheque transactionsCash up and bank branch takingsCheck emails daily and respond or refer to the Practice Manager appropriately Prepare and send off NHS returnsMaintain all required records and databases Prepare and issue correspondence, as requiredUndertake filing activities Order stock, including contact lenses and lenses for spectaclesCheck standing orders