Head of Service - Repairs and MaintenanceLocation: Dagenham (Hybrid Working) Salary: 65,000 + benefitsThe OpportunityWe''re recruiting for a Head of Service to lead a critical repairs and maintenance function within a growing and forward-thinking organisation.This is a senior leadership role where you''ll take ownership of operational delivery across repairs, planned maintenance, voids, disrepair, and compliance, ensuring services are safe, efficient, and customer-focused.If you''re passionate about driving operational excellence, leading high-performing teams, and improving service outcomes, this is a fantastic opportunity to make a measurable impact.Key ResponsibilitiesOperational LeadershipLead the delivery of responsive repairs, planned maintenance, voids, disrepair and compliance servicesEnsure services are delivered efficiently, safely and in line with regulatory standardsMonitor KPIs and drive continuous improvement across all service areasOversee resource planning to ensure effective service deliveryPeople Leadership and CultureLead, develop and inspire multi-disciplinary operational teams Drive a high-performance, inclusive and accountable cultureLead workforce planning including recruitment, development and succession planningStakeholder ManagementBuild strong relationships with clients, contractors and internal teamsAct as a senior point of contact for operational service deliveryEnsure customer issues are resolved effectively with a focus on continuous improvement