About the Practice We are a large, well-established and extremely busy independent practice, running over 12 clinics per week and serving a high volume of loyal patients. The practice has a strong and supportive team environment, including: This is a fantastic opportunity to join a thriving practice where teamwork, patient care, and professional development are highly valued. The Role We are looking for a friendly and motivated Optical Assistant to support the clinical and dispensing teams while delivering excellent customer service to patients. You will play a key role in ensuring the smooth day-to-day running of the practice, helping patients feel welcome and supported throughout their visit. Key Responsibilities Greeting patients and booking appointments Pre-screening and supporting optometrists during clinics Assisting with frame selection and basic dispensing Handling payments and administration Maintaining a clean, organised, and professional practice environment Delivering outstanding customer service at all times About You Previous experience in optics preferred (but not essential for the right candidate) Friendly, reliable, and patient-focused Comfortable working in a fast-paced, busy environment Strong communication and organisational skills A team player with a positive attitude What''s on Offer Competitive salary Free parking 5.6 weeks holiday + bank holidays (increasing to 6.6 weeks after 5 years) Flexible working pattern: work the hours of 10