My client is a leading UK technology and services provider delivering specialist Print, Telecoms, and IT Managed Services. Currently navigating an exciting period of growth, they are looking for a sharp, commercially minded Senior Credit Controller to join their team based in Ware.This isn''t a standard, repetitive collections job. Reporting directly to the Credit Control Manager, you will take full ownership of a high-volume ledger, driving collections, managing the Direct Debit process, and unpicking complex disputes across multi-service accounts.This is a highly visible role where your hard work actually gets noticed. You''ll need the confidence to manage stakeholders and the commercial awareness to work through intricate contract or legal puzzles that come with major commercial deals.Key Responsibilities:Drive proactive collections across your allocated ledger, minimising aged debt and optimising monthly cash flow.Ensure prompt, accurate cash allocation and meticulously reconcile unallocated receipts.Oversee the end-to-end Direct Debit process, including daily BACS reports, failures, reinstatements, and scheme compliance.Log, investigate, and resolve complex queries, partnering with Sales, Operations, and Billing to hold internal stakeholders to timelines.Maintain and repair critical customer relationships, balancing assertive debt recovery with a professional approach.Monitor credit risk, flag deteriorating accounts with recommendations, and renegotiate structured paymen