Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 5 years and are looking for a driven and ambitious individuals to help keep up with the continuous new work from our clients. Located at our office in Bolton, this senior role will comprise of: 2nd to 3rd Line Hardware, Software and Network Support Server, Cloud, VoIP, Mobile and MDM Support Liaising with stakeholders and users to provide updates and scheduling information Network and System Administration Build and Configuration Management Onsite and Remote Support Mix of Reactive and Pro-active Work Project Planning and Execution A little about you Core competencies/relevant previous experience: Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non-technical customers Attention to detail Consistency and service driven approach Ability to form and maintain relationships with staff of all levels throughout an organisation Understanding of processes and procedures and working to them Starter/Finisher mentality Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Car and clean driving license Occasional travel IT Technical Support: 3 years+ Windows Server Installation, Configuration and Support: 3 years+ Networks and Infrastructure: 3 years+ Activ