Job Title: Loan AdministratorLocation: Hertfordshire Hybrid 2-3 days office basedSalary: Confirmed on applicationHours: Monday to Friday 9 am to 5 pm Benefits:BenefitsA Competitive salary + Discretionary Bonus Scheme Generous holiday allowancePension employer contribution of 10%Benefits Hub; large selection of employee discounts, rewards and perks across a number of brands, restaurants, holidays and "away" Employee Assistance ProgrammeCycle2work SchemeIncome Protection InsuranceCritical Illness InsuranceDeath in Service InsurancePrivate medical health insuranceDigital GP 24/7Dental CoverHealth AssessmentsA day off for your birthdayGenerous maternity and paternity benefitsPaid Carers leaveCharity Day About our Client:Our client is a challenger bank on a mission to become the best in their category. Only launching less than 10 years ago, they have been recognised for their trusted products and innovation, winning 28 awards and counting.With a focus on Equality, Diversity, and Inclusion, they''ve increased women in senior positions from 1 in 5 to 1 in 3. Following probation, our client offers varied training opportunities for you to grow and develop your skill set. Hard work does not go unnoticed as our client has a discretionary bonus scheme.They throw events including a summer party, Christmas celebrations, and activities like sporting events and quiz nights for team bonding.About the Role:In this role, you''ll support customers with loan-related enquiries, handle complaints w