Job Title: Passenger Information ControllerLocation: DoncasterSalary: The salary for this position starts at 25,688, rising to 27,268 once competency has been achieved. Due to the shift pattern, an additional 4,400 per year shift allowance is included. Job Type: Full Time, fixed-term contract for 6 months. We are currently recruiting for a Passenger Information Controller to join our National Rail Communications Centre (NRCC) based at our Head Office in Doncaster on a fixed-term contract for 6 months.The National Rail Communications Centre (NRCC) plays a vital role in keeping rail passengers informed across the UK network. Working closely with the Train Operating Companies and Network Rail, the team communicates the latest travel information via National Rail Enquiries, helping passengers make informed decisions about their journeys.National Rail Enquiries is the main source of customer information for all passenger rail services in England, Wales and Scotland. It is part of the Rail Delivery Group (RDG), which provides key services to the Train Operating Companies.As a Passenger Information Controller, you will help ensure passengers receive clear, accurate and timely travel information. This includes supporting journey planning queries, providing real-time travel updates, and sharing important rail information across a range of digital channels.The NRCC operates 24 hours a day, 7 days a week, and this role will involve working nights and weekends as part of a 12-week rollin