MORTGAGE COLLECTIONS / MORTGAGE COLLECTOR / COLLECTIONS SPECIALIST100% REMOTE WORKING (UK ONLY)START DATE - 18th MAY 2026£26,250 + BONUS25 DAYS HOLIDAY, PLUS FANTASTIC BENEFITS PACKAGEALL EQUIPMENT SUPPLIEDWE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY (PLEASE ONLY APPLY IF YOU CAN SAY ''YES'' TO HAVING BOTH OF THE FOLLOWING):100% Telephone-Based, Debt Collections experience (Business 2 Consumer, B2C)ANDExperience working in an FCA regulated environmentOur client is highly successful Mortgage Lender and has gone from strength to strength and almost doubled in size over the last few years. They offer a refreshingly different approach to mortgage lending and truly believe in trying to give everyone the opportunity to own their own property.As a result of their growth, they are seeking experienced Mortgage Arrears Collections Agents, who are professional, confident and empathetic by nature.Successful applicants will also be used to treating customers as individuals demonstrating an understanding of their unique set of circumstances that has ultimately led them to fall behind on their payment(s).The start date for this role is 18th May 2026. (This is a fixed start date, with no negotiation)!The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations and legislation. Your working day will be spent on the teleph