Head of Income £52,994.05 per annum Newent - Gloucestershire Full-Time Permanent Come and make a real difference as our Head of Income! Everyone should have a warm, safe, affordable home. As our Head of Income, you ll play a key role in making this a reality for thousands of families in Gloucestershire and the surrounding areas. You ll be part of the senior management team, leading high-quality lettings, income collection and service charges teams and delivering plans to support our Customer and Digital Strategies. You ll take ownership for the success of your teams as they support tenants in the important journey of moving home, setting tenants up for success in their homes, manage a range of tenancy accounts, and support tenants that fall into arrears with an aim to keep them in their homes. Driving a culture of accountability and visibility you ll inspire your teams to put tenants at the heart of what they do and help build trusted relationships. What you ll bring to our team As a member of the Senior Management Group, you ll identify and mitigate risks, ensuring that we meet our legal, compliance and regulatory obligations in your area of expertise. You ll be able to recognise areas for improvement and regularly review and develop your teams policies and procedures. You ll deliver ambitious plans and effectively manage your budget to ensure Value for Money. What we are looking for Strong understanding of income, service charges and lettings, including tenancy manageme