Who we are:For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.Your job:Working as a member of the Global Relay Marketing team, you will oversee the development and implementation of Global Relay’s social media strategy to amplify Global Relay’s leadership in the compliance technology space.As the Senior Social Media Manager for Global Relay, you will own and develop the social media presence for a growing B2B technology business. You will create a social media strategy and editorial calendar that aligns with business goals, and maintain the voice of the company across all social platforms - including LinkedIn, Instagram, Twitter, Facebook, YouTube, and others – as well as track the performance of organic social content.You will be part of a team of branding, communications, and content creators that articulate Global Relay’s mission, values, and services. Please note this role is a 12 month FTC.Your responsibilities:Develop and manage an overarching social media strategy for Global Relay accounts inclusive of campaigns, always-on social strategy, content, and brand messaging/creativeOversee curation of Global Relay social media content calendarConduct market and competitive research to identify social media trends, opportunities, and best practicesSuggest and implement new features to develop community engagement on Global Relay’s social channelsLead and develop an influencer program for Global Relay’s LinkedIn presenceReport on social media performance on a quarterly, monthly, and campaign basis to leadershipPerform research on social benchmark trends and set specific objectivesActively investigate and suggest new ways to improve engagement social platforms, specifically LinkedInEducate and engage employees in Global Relay’s social media strategyMonitor profile comments/posts and escalate with manager and/or legal if neededCreate and maintain a social media crisis management plan for Global Relay’s social accountsProactively create, edit, and schedule engaging content for use daily across various social media channels Global Relay’s existing social channels (LinkedIn, X (Twitter), Instagram, YouTube, and Facebook)Manage day-to-day responsibilities of social media coordinator including assigning tasks and providing feedbackSupport and mentor liaising support teams as neededCollaborate closely with Brand Design team on visual assetsOversee profile of our social media accounts (e.g. Facebook timeline cover, profile pictures, etc.)About you4-5 years social media marketing experience, preferably for an established brand with an active communityExperience with performance-driven social campaigns on one or several communication channelsStrong written and communication skillsCreative copywriting experience, with a knack for embodying a brand’s voice and toneExcellent understanding of social media platforms, including Facebook, Twitter, Instagram and especially LinkedInExperience with social scheduling and monitoring toolsMeticulous attention to detail, quality, and accuracyHigh level of comfort working in a fast-paced environment with tight deadlines and competing prioritiesExperience is managing or mentoring teamsBachelor''s degree in Marketing, Communications, English, or related field; or applicable work experience.What you can expect:At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.To learn more about our business, culture, and community involvement, visit

www.globalrelay.com .

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