Our client, a prominent company in the retail sector, is currently seeking an IT Operations Manager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation''s IT operations, ensuring optimal performance and reliability of systems and infrastructure.Key Responsibilities:Managing the day-to-day IT operations, including system monitoring, maintenance, and supportDeveloping and implementing IT policies, procedures, and best practicesEnsuring the security and integrity of IT systems and infrastructureCoordinating with other departments to understand and meet their IT needsLeading a team of IT professionals and providing guidance and supportManaging IT budgets and resources effectivelyOverseeing software and hardware upgrades and installationsEnsuring compliance with relevant regulations and standardsJob Requirements:Significant experience in IT operations managementIn-depth knowledge of IT infrastructure, systems, and networksStrong leadership and team management skillsExcellent problem-solving and analytical abilitiesExperience in developing and implementing IT policies and proceduresUnderstanding of security protocols and risk managementExcellent communication and interpersonal skillsRelevant qualifications in IT or a related fieldBenefits:Competitive salaryPermanent role with opportunities for career progressionDynamic and supportive work environmentProfessional development and training opportunitiesComprehensive employ