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Would you like to be a part of a collaborative, forward-thinking team that values innovation, inclusion, and impact? If youre passionate about using technology to make a differenceand enjoy working in a dynamic, evolving environmentwed love to hear from youLocation:

London docklands (hybrid) or Manchester City.At the Financial Ombudsman Service, were working to enhance our service by setting the standard for modern, efficient, accessible alternative dispute resolution. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.

Last year we welcomed our new CTO and this year will see him launch the new IT strategy for the department. With the move to cloud computing in 2023 and the ever-changing technology landscape, it is a very exciting time to be joining the Technology team here at the Financial Ombudsman Service.Were looking for a Solution Architect who thrives on solving complex business challenges through smart, scalable technology solutions. This is a unique opportunity to shape the future of our digital landscape by blending technical insight with creativity and business acumen.Collaborating with a Virtual Team of technical and business experts, youll lead the creation of solution visions that are innovative, practical, and aligned with our strategic principles.Collaborate with delivery teams to ensure smooth implementation and alignment with design intent.Strong understanding of application development, integration, and cloud platforms.Workday, AnaplanMicrosoft 365We also offer an attractive, competitive salary and flexible benefits to suit our people. 25 days holiday entitlement, with the option to buy extra or sell daysVarious Family Friendly Policies, including enhanced maternity pay, carers and dependants leaveEmployer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a fewChoice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst othersEmployee Assistance ProgrammeExtensive opportunities for personal and career developmentNationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in LondonExtensive Well-being resources including on-site therapists (London office only)Beautiful and bright London office looking over the Thames and near to mainline stationsOur Manchester office is 7 minutes walk from the Oxford Road stationOur employee led networks (a couple of examples being our Women''s Network, Carers network, and Neurodiverse Network) do fantastic work in educating andraising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.We understand that if were diverse and inclusive, well better understand different perspectives, which is fundamental to our job resolving financial complaints.We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.Check out below channels to find out more about everyday life at the Financial Ombudsman Service and dont forget to follow us while youre there!#