HM Land Registry safeguards the Land Registers of England and Wales, an asset valued at over £8 trillion. But behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly.User research sits at the heart of that responsibility.We''re partnering with HM Land Registry to recruit User Researchers at EO, HEO and SEO level, helping shape national digital services that are grounded in real user needs and evidence, not assumptions.The roleThese roles sit within HMLR''s Digital, Data and Technology Directorate, working in multidisciplinary teams across design, technology and policy.As a User Researcher, you''ll help ensure services are designed around the people who use them. You''ll bring insight, structure and challenge, influencing decisions at the right level depending on grade.This is a role for people who value impact over theatre, and who understand that good research improves outcomes, reduces risk and makes services usable for everyone.What you''ll be doingDepending on grade, you will:EO - Junior User ResearcherSupport and deliver user research using methods such as usability testing, interviews and surveysAssist with participant recruitment and research operationsCommunicate findings clearly and accessibly to delivery teamsSupport inclusive research involving users with diverse needs and abilitiesHEO - User ResearcherLead research for smaller services or components of larg